Privacy Policy

Information We Collect

Cyvogenix collects information necessary to provide our cybersecurity services and improve our offerings. We are committed to transparency about what data we collect and how we use it.

Information You Provide

• Contact information (name, email, phone number)
• Company information and job title
• Account credentials and authentication data
• Communications with our team
• Payment and billing information

Information We Collect Automatically

• Security event logs and telemetry data
• Network traffic metadata
• System and application logs
• Usage data and analytics

How We Use Information

We use collected information solely for legitimate business purposes related to providing and improving our security services:

• Security Monitoring: Detect, investigate, and respond to security threats
• Service Delivery: Provide contracted security services and support
• Threat Intelligence: Analyze patterns to improve threat detection
• Compliance: Meet regulatory and contractual obligations
• Communication: Send service updates and security advisories
• Improvement: Enhance our services and develop new capabilities

Data Security

As a cybersecurity company, we implement industry-leading security measures to protect your data:

• Encryption at rest and in transit (AES-256, TLS 1.3)
• Multi-factor authentication for all access
• Regular security audits and penetration testing
• SOC 2 Type II and ISO 27001 certified infrastructure
• Strict access controls and least privilege principles
• Continuous monitoring and threat detection
• Incident response procedures and breach notification protocols

Data Retention

We retain data only as long as necessary for legitimate business purposes or as required by law:

• Security Logs: Retained for 13 months for threat analysis
• Incident Data: Retained for 7 years for compliance and forensics
• Account Information: Retained during active service plus 3 years
• Communications: Retained for 3 years for support purposes

Your Rights

You have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal obligations)
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@cyvogenix.com

Cookies and Tracking

We use cookies and similar technologies for functionality, analytics, and security purposes. You can control cookie preferences through your browser settings.

Third-Party Services

We work with trusted third-party service providers who assist in delivering our services. All third parties are contractually bound to protect your data and use it only for specified purposes.

International Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance.

Contact Us

For questions about this Privacy Policy or our data practices, contact: